Warranty & Returns

Last updated: March 2024

1. Product Warranty

FLO2 products come with a comprehensive warranty covering defects in materials and workmanship for specified periods depending on the product category.

2. Warranty Coverage

• IAQ Monitors: 2 years full warranty
• Ventilation Controllers: 3 years full warranty
• Sensors and Accessories: 1 year warranty

3. Return Policy

Products may be returned within 30 days of purchase for a full refund, provided they are in original condition and packaging.

4. Warranty Claims

To initiate a warranty claim, contact our support team at info@flo2.live with your product serial number and description of the issue.